Privacy Policy

1. Who we are

Teki Solves is the name under which this website and its services are currently operated. For personal data covered by this policy, the person or entity operating Teki Solves is the data controller unless we clearly tell you otherwise.

Contact: tekisolutions2@gmail.com

2. Information we collect

If you contact us through the website, we may collect the information you choose to provide, including your name, email address, business or project name, area of interest and message.

We may also receive basic technical information necessary to operate and secure the website.

3. Why we use your information

We use contact information to respond to enquiries, discuss requested services or products, provide support and maintain records needed to manage our relationship with you.

We use optional Google Analytics only where you have actively chosen to allow analytics.

4. Legal bases

Depending on the circumstances, we may process enquiry information because it is necessary to respond to your request or take steps at your request before entering into a relationship, because we have a legitimate interest in operating and securing the business, or because you have given consent where consent is required.

Optional analytics is based on your consent.

5. Google Analytics

Google Analytics is an optional third-party analytics service. It is not loaded for analytics until you choose to allow it. If you reject analytics, we do not intentionally load Google Analytics for your visit.

You can change or withdraw your analytics choice at any time using Cookie Settings on the website.

6. Service providers

We may use service providers to operate the website and process information on our behalf, including Google services where applicable. We do not sell your personal information.

7. International transfers

Some service providers may process information outside Ireland or the European Economic Area. Where applicable, we will use the transfer mechanisms required by data protection law.

8. How long we keep information

We keep enquiry information only for as long as reasonably necessary for the purpose for which it was collected, to manage an ongoing relationship, resolve disputes, or meet legal and accounting obligations.

9. Your rights

Subject to the conditions and exceptions in applicable law, you may have rights to access your personal data, correct it, request erasure, restrict processing, object to certain processing, and receive data in a portable format where applicable. Where processing is based on consent, you can withdraw that consent at any time.

To exercise a right, contact tekisolutions2@gmail.com.

10. Complaints

You can contact us first so we can try to resolve your concern. You also have the right to complain to the Irish Data Protection Commission if you believe your data protection rights have been infringed.

11. Changes

We may update this policy when our website, services or legal obligations change. The latest version will be published on this page.